New Pike Lake Privacy Policy – Your Data In Protection Our Commitment

New Pike Lake ("we", "platform") operates an online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how New Pike Lake collects, uses, and protects the personal information of our members.

By using our website or mobile app, you are agreeing to this Privacy Policy. Please read it carefully before using our services.

New Pike Lake treats user data with the utmost importance. Our core principle is simple: collect only what is necessary, keep it secure, and never misuse it.

New Pike Lake may collect the following types of information. The reason for collecting each type of data is communicated transparently.

Directly collected data (provided by you):

• At registration: name, email address, date of birth, phone number
• For identity verification: a copy of your national ID or passport
• At payment: transaction details (full account numbers are not stored)
• Time of Contact with Support: Details of the Conversation

Automatically Collected Information (During Use):

• IP address and device type
• Browser Type & Version
• Time spent on the platform and pages visited
• Gaming activity history

New Pike Lake uses your information only for specific, legitimate purposes. We never misuse your data.

• Service Delivery: Managing your account, keeping gaming services running, and processing payments.
• Identity & Age Verification: Keeping minors away from gaming and preventing fraud.
• Ensuring Security: Detecting suspicious transactions and keeping accounts secure.
• Experience enhancement: Recommending games based on your preferences and making the platform easier to use.
• Legal obligations: Complying with applicable regulations and maintaining required records.
• Contact: Sending important service updates, security alerts, and opt-in promotional messages.

New Pike Lake employs state-of-the-art technology to keep your data secure. Our security measures comply with international standards.

• Encryption: All data is protected with 256-bit SSL/TLS encryption, equivalent to the standard used in the banking industry.
• Server Security: Our servers are located in secure data centers and monitored 24/7.
• Access control: Only authorized personnel may access specific data.
• Regular Audits: Independent security experts regularly test our systems.

Retention Period: Data for active accounts is retained while the account remains active. Following account closure, certain data may be retained for up to 5 years to comply with legal obligations.

New Pike Lake uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To analyze platform performance and identify issues.
• Preference Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand user behavior and improve our services (opt-out available).

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may limit platform functionality.

New Pike Lake never sells your personal information to third parties for commercial purposes. However, there are certain situations where sharing information is necessary.

• Payment Processors: Limited data is shared with payment gateways solely to process transactions.
• Identity Verification Service: With authorized verification providers in the KYC process.
• Legal obligations: Upon lawful order from a court or government authority.
• Fraud prevention: To relevant authorities to prevent fraud or illegal activity.

New Pike Lake believes every member has full ownership over their personal data. Your rights are outlined below.

New Pike Lake is strictly prohibited for users under the age of 18. We have put special measures in place to protect minors.

• Date of birth is verified at the time of registration.
• In cases of doubt, age is verified using a government-issued ID.
• No information from children or minors is knowingly collected.
• Any account found to belong to a minor is immediately suspended.

If you know of any child or minor using New Pike Lake, please notify us immediately.

New Pike Lake may update this Privacy Policy from time to time. For significant changes, we will notify members via their registered email and display a notice on the platform.

Continued use of New Pike Lake after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

Last Updated: January 2026  |  Next Review: July 2026